Blue Ash, Ohio
$60,000.00 - $70,000.00/year
Industrial & Manufacturing
Job ID: 53655470
Job Description
- Commission pay
- Excellent benefits package, including medical, dental, and vision
- 8am to 5pm or 7:30am to 4:30pm
- Located in Blue Ash, Ohio
- Support the VP of Sales and broader Bulk Sales team with customer quotes, contract updates, and order management
- Maintain accurate records of customer interactions, order status, and follow-up actions
- Engage directly with customers (as trained and assigned) to provide updates, confirm details, or discuss new opportunities
- Partner with the DOWNLITE China office to generate and distribute monthly contract reports to customers
- Track order changes, pricing updates, and delivery schedules to ensure alignment between production and customer expectations
- Assist in identifying sales trends and opportunities within existing accounts
- Prepare preliminary pricing, proposals, and samples for potential new business
- Participate in customer calls or meetings alongside senior sales team members
- Prepare Customer Performance Reviews and Quarterly Business Summaries
- Align outreach efforts, sampling campaigns, and promotional content with current marketing efforts and available materials
- Assist with product entry and updates within the Product Lifecycle Management (PLM) system
- Maintain accuracy and consistency of product data, ensuring records are current and accessible
- Help create and update sales presentations, marketing decks, and customer communication materials in Microsoft Power Point
- Maintain and update the digital file library for customer presentations and reports
- Track and organize inventory for sales and marketing materials, including sample kits, hangtags, and other materials
- Support event logistics, including booth preparation, material shipment, and follow-up communications
- Attend select trade shows or customer meetings (as assigned) to gain exposure to customer interactions and industry trends
- Assist in planning and coordinating customer visits, including travel, hospitality, and agenda development
- Ensure a professional and engaging experience for all visiting partners
- Participate in internal meetings and assist with agenda preparation and note-taking
- Be cross-trained to provide backup support across sales functions as needed
- Work closely with operations, logistics, and finance teams to ensure customer needs are met efficiently
- 1–3 years of experience in sales support, customer service, or account coordination (B2B preferred).
- Strong interpersonal and communication skills with a passion for building relationships.
- Demonstrated organizational ability and attention to detail.
- Proficiency in Microsoft Excel, PowerPoint, and shared drive/cloud-based systems.
- Knowledge of Adobe Illustrator, InDesign and Photo Shop a plus.
- A proactive learner with interest in developing into a full sales or account management role.
- Positive, team-oriented mindset and willingness to take initiative.
- College Degree preferred
Job ID: 53655470
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