Bilingual Customer Care Representative- Cypress

Rosenberg, Texas

$17.00/hour

Office & Professional

Job ID: 55045636

Job Description

HIRING IMMEDIATELY: BILINGUAL CUSTOMER CARE REPRESENTATIVE IN HOUSTON, TX
Accurate Personnel is hiring immediately for a Bilingual Customer Care Representative to join our team in Houston, Texas. This individual will be responsible for efficiently handling a high volume of incoming customer calls, proactively identifying customer needs, and adhering strictly to established communication procedures. The ideal candidate will be a communicative problem-solver who thrives in a fast-paced environment and is committed to delivering a high-quality service experience. Apply online and kickstart your career today!

Pay, Schedule, and Location
  • Starting at $17/hour
  • Excellent benefits package, including medical, dental, and vision
  • Monday – Friday, 8:00 AM – 5:00 PM
  • Located in Houston, Texas 77095

Duties and Responsibilities
  • Call Management: Efficiently handle a high volume of incoming customer calls with professionalism and poise.
  • Problem Solving: Proactively identify customer needs and provide accurate solutions to ensure total satisfaction.
  • Compliance: Adhere strictly to established communication procedures, company guidelines, and documentation practices.
  • Active Listening: Utilize effective listening skills to understand customer concerns and address them during the first point of contact.

Requirements and Qualifications
  • Experience: Previous experience in a Customer Care or Call Center environment is required.
  • Bilingual: Bilingual in English and Spanish
  • Communication: Exceptional verbal and written communication skills are essential.
  • Technical Skills: Strong phone handling capabilities and the ability to navigate computer systems simultaneously.
  • Industry Knowledge: Previous experience in the Utilities sector is highly preferred and will accelerate the training process.

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(Salary range based on experience)
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ABOUT ACCURATE PERSONNEL
Do you need your next job fast? Accurate Personnel is here to help! As an industry-leading full-service staffing agency, we have all the tools you need to start earning that next paycheck soon. Send us your application and our team will instantly get to work on finding you the right placement to fit your needs. Accurate Personnel has provided temporary job services and direct hire searches for 45 years. Our expertise has allowed us to grow from a regional Chicagoland office into a nationwide search firm that services over 500 clients while never losing sight of personalized service. Let Accurate work for you. Apply with us today!
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Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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