System Support Supervisor - Nights
Ruther Glen, Virginia
$47,500.00 - $52,000.00/year
Industrial & Manufacturing
Job ID: 54174238
Job Description
HIRING IMMEDIATELY: SYSTEM SUPPORT SUPERVISOR (NIGHTS) IN RUTHER GLEN
Accurate Personnel is hiring immediately for a System Support Supervisor (nights) to join our team in Ruther Glen, Virginia. This individual will be responsible for assisting IT Manager in a fast-paced environment configuring and maintaining System and Network Infrastructures. Provide 2and 3rd-level support as needed. The ideal candidate will possess strong experience with Windows OS and Office applications, experience with network technologies such as switches, routers, access points, etc, ability to work independently or as part of a team to achieve common goals, and much more listed below. Apply online and kickstart your career today!
Pay, Schedule, and Location
- Starting at $47,500- $52,000/year
- Excellent benefits package, including medical, dental, and vision
- Rotating Schedule (night shift)
- Located in Ruther Glen, Virginia
Duties and Responsibilities
- Install, configure, and maintain Windows-based workstations, handheld devices, and servers
- Provide support to Autonomous Guided Vehicles (AGV)
- Configure and monitor network infrastructure, equipment, and devices
- Set up and maintain user accounts within an enterprise environment
- Set up and implement RF and wireless devices
- Set up and troubleshoot various printer technologies
- Set up and maintain phones, both desk and cell
- Perform and/or oversee software installation and upgrades
- Maintain site licenses for departments and facilities
- Troubleshoot networks, systems, and application issues to identify any issues that may interrupt operations
- Develop various training materials, SOPs, Run Books, and instructional sheets for IT-related items
- Communicate with operations and leadership regarding issues that arise, provide solutions, and implement preventive measures
- Establish and perform maintenance programs following organizational and manufacturer standards
- Maintain confidentiality concerning the information being processed, stored, or accessed by the network
- Document network problems and resolutions for future reference
- Other duties as assigned
- Travel may be required
Requirements and Qualifications
- Strong experience with Windows OS and Office applications
- Experience with network technologies such as switches, routers, access points, etc
- 4+ years of experience in the system support field, with working knowledge of Windows servers, Active Directory, and Exchange
- Strong written and oral communication skills, particularly the ability to explain technical concepts in non-technical terms
- Ability to work independently or as part of a team to achieve common goals
- Strong analytical and technical ability to solve complex problems
- Strong organizational skills required
- Strong customer service and interpersonal skills required
- Knowledge of Linux is a plus
- Warehouse experience and warehouse IT experience is a plus
- Logistics understanding and technology related to logistics within a warehouse environment is a plus
- Past work or understanding of AGV processes is a plus
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job
- Ability to work in a distribution center environment with a variation of temperatures and heights
- Ability to safely work around/with heavy moving equipment (forklifts, pallet jacks, reach trucks, clamps, scissor lifts) in a high-paced environment
- The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully
- Lifting up to 50 lbs
- Sitting at a computer for long periods of time
- Knowledge of SQL, VM Server Setup, prepare DC for System failover, working with operations to complete failover with minimal impact to operations
- Document plans for the turnover and need to be followed step-by-step
- Creating daily store orders through portal
- Bi-yearly training and testing in sandbox to make sure you are prepared
- Requires a level head in a stressful environment and quick response to minimize impact to the DC and operations
- Weekend hours is a must and holidays may be required. Some travel is required
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- This position may require occasional travel, subject to business needs. Employees should be prepared to travel for meetings, training or other work-related events as necessary
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(Salary range based on experience)
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ABOUT ACCURATE PERSONNEL
Do you need your next job fast? Accurate Personnel is here to help! As an industry-leading full-service staffing agency, we have all the tools you need to start earning that next paycheck soon. Send us your application and our team will instantly get to work on finding you the right placement to fit your needs. Accurate Personnel has provided temporary job services and direct hire searches for 45 years. Our expertise has allowed us to grow from a regional Chicagoland office into a nationwide search firm that services over 500 clients while never losing sight of personalized service. Let Accurate work for you. Apply with us today!
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Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job ID: 54174238
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