Fall River, Massachusetts
$18.00 - $22.00/hour
Office & Professional
Job ID: 54766998
Job Description
- Starting at $18-$22/hour
- Excellent benefits package, including medical, dental, and vision
- Full time schedule
- Located in Fall River, Massachusetts
- Process Orders: Efficiently process customer orders received through various channels.
- Accuracy Review: Review paperwork associated with orders for accuracy and completeness. Follow up promptly on any discrepancies or missing information.
- Warehouse Collaboration: Liaise with the warehouse team to ensure seamless order fulfillment. Collaborate on inventory status, product availability, and any special requirements for cold storage.
- Communication Handling: Manage heavy email and phone call volume professionally and efficiently. Follow up with internal and external customers in a timely manner
- Audit and Discrepancy Resolution: Regularly audit system and/or reports to identify and address any discrepancies. Take corrective actions to maintain order accuracy and customer satisfaction.
- Team Collaboration: Work effectively as part of a team and independently as needed.
- Minimum 1 year of customer service experience
- Working knowledge of Microsoft programs (e.g., Outlook, Excel, Word)
- Possess excellent organizational and communication skills
- Ability to handle a fast-paced work environment with accuracy and attention to detail
Job ID: 54766998
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