Customer Service Representative

Fall River, Massachusetts

$18.00 - $22.00/hour

Office & Professional

Job ID: 54766998

Job Description

HIRING IMMEDIATELY: CUSTOMER SERVICE REPRESENTATIVE IN FALL RIVER, MA
Accurate Personnel is hiring immediately for a Customer Service Representative to join our team in Fall River, Massachusetts. This individual will be responsible for processing orders, reviewing accuracy of paperwork, and collaborating with warehouse staff on orders and inventory. The ideal candidate minimum 1 year in customer service, knowledge of Microsoft programs, communication and organizational skills, and ability to handle a fast-paced environment. Apply online and kickstart your career today!

Pay, Schedule, and Location
  • Starting at $18-$22/hour
  • Excellent benefits package, including medical, dental, and vision
  • Full time schedule
  • Located in Fall River, Massachusetts

Duties and Responsibilities
  • Process Orders: Efficiently process customer orders received through various channels.
  • Accuracy Review: Review paperwork associated with orders for accuracy and completeness. Follow up promptly on any discrepancies or missing information.
  • Warehouse Collaboration: Liaise with the warehouse team to ensure seamless order fulfillment. Collaborate on inventory status, product availability, and any special requirements for cold storage. 
  • Communication Handling: Manage heavy email and phone call volume professionally and efficiently. Follow up with internal and external customers in a timely manner
  • Audit and Discrepancy Resolution: Regularly audit system and/or reports to identify and address any discrepancies. Take corrective actions to maintain order accuracy and customer satisfaction.
  • Team Collaboration: Work effectively as part of a team and independently as needed.

Requirements and Qualifications
  • Minimum 1 year of customer service experience
  • Working knowledge of Microsoft programs (e.g., Outlook, Excel, Word)
  • Possess excellent organizational and communication skills
  • Ability to handle a fast-paced work environment with accuracy and attention to detail

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(Salary range based on experience)
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ABOUT ACCURATE PERSONNEL
Do you need your next job fast? Accurate Personnel is here to help! As an industry-leading full-service staffing agency, we have all the tools you need to start earning that next paycheck soon. Send us your application and our team will instantly get to work on finding you the right placement to fit your needs. Accurate Personnel has provided temporary job services and direct hire searches for 45 years. Our expertise has allowed us to grow from a regional Chicagoland office into a nationwide search firm that services over 500 clients while never losing sight of personalized service. Let Accurate work for you. Apply with us today!
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Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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