Glendale Heights, Illinois
$60,000.00/year
Industrial & Manufacturing
Job ID: 54822780
Job Description
- Starting at $60,000/year
- Excellent benefits package, including medical, dental, and vision
- M-F, 8 hours per day
- Located in Glendale Heights, Illinois
- Communicate with U.S. exporters, suppliers, foreign agents, and consignees via email and phone.
- Book cargo with shipping lines, airlines, trucking companies, and consolidators.
- Minimum of 2-3 years international export experience in Air or Ocean
- Cargowise experience is an asset
- DGR certification is an asset
- Coordinate verbally and in writing with appointed carriers to ensure timely movement.
- Issue and manage documentation including Dock Receipts and Bills of Lading.
- File selling rates with the FMC.
- Prepare and file AES (Export Declaration).
- Provide exporters, customers, and agents with ongoing shipment status updates.
- Utilize Excel, Outlook, and other Office Suite tools to support daily operations.
- Track, trace, and update shipment status daily.
- Enter data accurately and promptly into internal systems.
- Maintain effective communication with customers, vendors, internal offices, and coworkers through high‑volume email and phone interaction.
- Monitor operational reports and take action as needed.
- Complete accurate and timely billing to customers.
- Build and maintain strong relationships with shipping lines, airlines, trucking companies, and other vendors.
- Meet departmental and company KPIs related to service, accuracy, and timeliness.
- Demonstrate a desire to understand process flow and identify opportunities for efficiency improvements.
- Report workflow progress and issues to management regularly.
- Attend mandatory training sessions as required
- Experience in ocean and/or air export operations within freight forwarding or logistics
- Strong understanding of export documentation, regulatory requirements, and transportation processes
- Proficiency in Microsoft Office Suite, especially Excel and Outlook
- Excellent communication skills, both written and verbal
- High attention to detail, accuracy, and organizational skills
- Ability to manage multiple tasks in a fast‑paced environment
- Customer‑focused mindset with strong problem‑solving abilities
- Ability to build and maintain positive relationships with carriers, vendors, and customers
Job ID: 54822780
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