Operations Manager

Elgin, Illinois

$100,000.00/year

Office & Professional

Job ID: 54903687

Job Description

HIRING IMMEDIATELY: OPERATIONS MANAGER IN ELGIN, IL
Accurate Personnel is hiring immediately for an Operations Manager to join our team in Elgin, Illinois. This individual will be responsible for ensuring that all restoration projects mitigation, reconstruction, contents, and emergency services are executed with excellence, efficiency, and full compliance. The ideal candidate will possess hands-on restoration industry experience and strong critical thinking skills to lead teams, solve problems quickly, and maintain high service standards in a fast-paced, high-urgency environment. Apply online and kickstart your career today!

Pay, Schedule, and Location
  • Starting at $90,0000 – $110,000/year
  • Excellent benefits package, including medical, dental, and vision
  • Mon – Fri, overtime as needed
  • Located in Elgin, Illinois

Duties and Responsibilities
  • Oversee daily operations across mitigation, reconstruction, contents, and emergency services
  • Drive operational excellence through process improvements, KPI tracking, and accountability
  • Ensure compliance with company standards, safety policies, and insurance program requirements
  • Apply strong critical thinking skills to identify issues, improve workflow, and support scalability and profitability
  • Directly manage department leaders and ensure alignment between field and office teams
  • Coach, mentor, and develop team members to build a culture of ownership, discipline, and performance.Lead operational meetings, evaluate team performance, and drive continuous improvement
  • Optimize resource allocation to meet workload demands and service level agreements
  • Ensure jobs are completed on time, on budget, and with exceptional quality
  • Maintain high standards for documentation accuracy, scheduling discipline, and job cost control
  • Oversee subcontractor coordination and reconstruction workflows.
  • Serve as a senior escalation point to resolve client issues quickly and professionally
  • Build and maintain strong relationships with insurance carriers, adjusters, property managers, and vendors
  • Support sales initiatives through operational readiness and consistent service delivery
  • Partner with ownership on budgeting, forecasting, and financial planning
  • Monitor P&Ls, labor utilization, and margin performance.Lead initiatives that drive revenue growth, cost savings, and operational efficiency
  • Ensure compliance with TPA requirements and audit standards

Requirements and Qualifications
  • Restoration industry experience is mandatory (mitigation, reconstruction, emergency services, or insurance-driven restoration)
  • 7+ years of leadership experience in restoration operations
  • Strong critical thinking and problem solving skills
  • Proven ability to manage teams, drive accountability, and improve operational performance
  • Experience working with insurance carriers, TPAs, and compliance-driven workflows
  • Strong understanding of job costing, scheduling, documentation, and operational KPIs
  • Excellent communication and customer service skills
  • Experience managing P&L or multi-department operations
  • Background in high-volume, fast-paced restoration environments
  • Ability to thrive in emergency response and time-sensitive situations.

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(Salary range based on experience)
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ABOUT ACCURATE PERSONNEL
Do you need your next job fast? Accurate Personnel is here to help! As an industry-leading full-service staffing agency, we have all the tools you need to start earning that next paycheck soon. Send us your application and our team will instantly get to work on finding you the right placement to fit your needs. Accurate Personnel has provided temporary job services and direct hire searches for 45 years. Our expertise has allowed us to grow from a regional Chicagoland office into a nationwide search firm that services over 500 clients while never losing sight of personalized service. Let Accurate work for you. Apply with us today!
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Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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