Waterbury, Connecticut
$18.00/hour
Office & Professional
Job ID: 55361214
Job Description
- Starting at $18/hour
- Excellent benefits package, including medical, dental, and vision
- 24 Hours per week, 3 days a week
- Located in Waterbury, Connecticut
- Be the patient's first point of contact: Greet patients warmly, manage check-ins/check-outs, and answer their questions with clarity and compassion.
- Masterful scheduling & coordination: Efficiently schedule appointments, manage provider schedules, and keep our workflow running smoothly.
- Expert communication & organization: Answer calls, manage messages, verify patient information, and maintain accurate records.
- Financial accuracy: Collect co-pays, verify insurance eligibility, and ensure accurate daily financial reporting.
- Problem solving & patient advocacy: Address patient concerns, escalate issues as needed, and ensure a positive experience.
- Team collaboration: Work seamlessly with providers, clinical and administrative staff, and external partners.
- Reliability, a positive attitude, and excellent teamwork skills.
- Strong communication and interpersonal abilities.
- Proficiency in data entry and computer skills.
- Ability to thrive in a fast-paced environment.
- Exceptional customer service skills.
- Proven experience in a medical administrative role, with knowledge of medical terminology and office procedures.
- Must hold a high school diploma or equivalent.
- Prior experience in ophthalmology.
- Familiarity with Electronic Medical Records (EMR).
- Must be able to travel to multiple locations (if applicable).
- Availability for evenings and weekend rotations (if applicable - varies by practice).
- Ability to handle a high-volume practice.
Job ID: 55361214
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