Stockton, California
$34.00/hour
Industrial & Manufacturing
Job ID: 56113390
Job Description
- Starting at $34/hour
- Excellent benefits package, including medical, dental, and vision
- Individual schedules are determined by volume and client needs. Weekend availability is required
- Located in Stockton, California
- Support day-to-day transportation operations, ensuring workflow accuracy and timely task execution
- Enforce compliance with WCD Logistics Standard Operating Procedures (SOPs); ensure team members are trained and adhering to policies
- Assist with load quote requests, ensuring accuracy, timely responses, and professional communication with customers (including Trader Joe’s)
- Support Dispatch Agents with proper carrier selection, communication, and customer satisfaction
- Provide timely shipment status updates to customers and internal teams
- Serve as a point of contact for carriers; build strong relationships to expand the preferred carrier network
- Ensure all documentation, comments, notes, and shipment updates are processed accurately and on time
- Assist in negotiating rates with shippers and carriers when needed.
- Monitor and record carrier performance, reporting issues and collaborating with leadership to improve processes
- Troubleshoot shipment-related issues and escalate concerns appropriately
- Provide daily oversight, coaching, and performance guidance to staff under direction of the Logistics Manager
- Lead by example in delivering strong customer service and maintaining a positive work environment
- Step in as needed to support operational continuity during staff shortages or absences.
- Participate in meetings and support operations during weekends, holidays, or extended hours as required
- Remain on-call for operational needs, emergencies, and after-hours concerns
- Perform other duties as assigned
- Bachelor’s degree in a related field or 3-5 years of experience in transportation, logistics, brokerage, or 3PL operations
- Minimum 1-2 years of experience in a supervisory, team lead, or senior-level logistics role.
- Working knowledge of DOT regulations, vehicle capacity, and load specifications
- Ability to work flexible schedules including nights, weekends, holidays, and overtime as needed
- Demonstrated leadership abilities, including coaching, conflict resolution, and team development.
- Strong organizational and time-management skills.
- Ability to perform well under pressure in a fast-paced environment with frequent changes
- Proficient in Microsoft Word, Excel, Outlook, and related applications
- Experience with Transportation Management Systems (TMS) for load processing, quote management, and tracking
- Preferred experience with TruckMate, PC Miler, Fleetmatics, or RoadNet.
- Strong analytical skills, with ability to extract and interpret data.Reasoning & Communication Skills
- Ability to communicate effectively with all levels of leadership and frontline staff.
- Strong verbal and written communication skills; bilingual capabilities are a plus
- Ability to lead and motivate a diverse workforce.
- Ability to lift up to 10 lbs
- Extended periods of sitting and computer use
- Occasional stair climbing as required.Work Environment
- Distribution center environment with varying temperatures.
- Noise levels and activity typical of a logistics/warehouse setting
Job ID: 56113390
Share This Job
Apply Now
The Latest Jobs