Systems Support Supervisor
Fontana, California
$70,304.00/year
Information Technology
Job ID: 56135047
Job Description
HIRING IMMEDIATELY: SYSTEMS SUPPORT SUPERVISOR IN FONTANA, CALIFORNIA
Accurate Personnel is hiring immediately for a Systems Support Supervisor to join our team in Fontana, California. This individual will be responsible for supporting and maintaining system and network infrastructure within a fast-paced distribution environment. The ideal candidate will possess 4+ years of experience in systems support or IT infrastructure roles, experience with networking technologies, and more listed below. Apply online and kickstart your career today!
Pay, Schedule, and Location
- $70,304 pay rate
- Excellent benefits package, including medical, dental, and vision
- Individual schedules are determined by volume and client needs. Weekend availability is required
- Located in Fontana, California
Duties and Responsibilities
- Install, configure, and maintain Windows-based workstations, handheld devices, and servers.
- Provide technical support for Autonomous Guided Vehicles (AGVs).
- Configure, monitor, and maintain network infrastructure, including switches, routers, and wireless access points.
- Manage user accounts and permissions within enterprise systems.
- Implement and support RF and wireless technologies.
- Install, configure, and troubleshoot various printer systems.
- Set up and maintain desk phones and mobile devices.
- Perform and oversee software installations, updates, and system upgrades.
- Maintain and track software licenses across departments and facilities.
- Troubleshoot system, network, and application issues to minimize operational disruptions.
- Develop training materials, SOPs, runbooks, and technical documentation.
- Communicate technical issues and solutions effectively to operations and leadership teams.
- Implement preventive maintenance programs aligned with operational and manufacturer standards.
- Ensure confidentiality and security of all systems and data.
- Document issues, resolutions, and system changes for future reference.
- Support cross-functional initiatives and perform additional duties as assigned.
- Travel as needed to support business operations.
- Support system failover processes and disaster recovery planning within distribution center operations.
- Assist in SQL environments and virtual server (VM) setup and maintenance.
- Coordinate with operations teams to execute failover procedures with minimal disruption.
- Maintain detailed documentation for continuity processes and recovery procedures.
- Participate in bi-annual testing and training exercises to ensure preparedness.
- Generate daily operational/store orders through internal systems as required.
- Respond quickly and effectively in high-pressure situations to minimize downtime and operational impact.
Requirements and Qualifications
- 4+ years of experience in systems support or IT infrastructure roles.
- Strong knowledge of Windows OS, Windows Server, Active Directory, and Exchange.
- Experience with networking technologies (switches, routers, wireless systems).
- Proficiency in Microsoft Office applications.
- Strong troubleshooting, analytical, and problem-solving skills.
- Excellent written and verbal communication skills, with the ability to explain technical concepts to non-technical audiences.
- Ability to work independently and collaboratively in a team environment.
- Strong organizational, time management, and customer service skills.
- Experience in warehouse or distribution center IT environments.
- Understanding of logistics systems and warehouse technologies.
- Familiarity with AGV systems and automation technologies.
- Knowledge of Linux environments.
- Ability to work in a distribution center environment with varying temperatures and elevated work areas.
- Ability to safely work around heavy equipment such as forklifts, pallet jacks, reach trucks, clamps, and scissor lifts.
- Must be able to lift up to 50 pounds.
- Ability to sit and work at a computer for extended periods.
- Availability to work weekends and holidays as needed.
- Occasional travel may be required based on business needs.
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(Salary range based on experience)
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ABOUT ACCURATE PERSONNEL
Do you need your next job fast? Accurate Personnel is here to help! As an industry-leading full-service staffing agency, we have all the tools you need to start earning that next paycheck soon. Send us your application and our team will instantly get to work on finding you the right placement to fit your needs. Accurate Personnel has provided temporary job services and direct hire searches for 45 years. Our expertise has allowed us to grow from a regional Chicagoland office into a nationwide search firm that services over 500 clients while never losing sight of personalized service. Let Accurate work for you. Apply with us today!
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Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job ID: 56135047
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