Bilingual Customer Service Representative - (HTOPB)

Stafford, Texas

$19.00/hour

Office & Professional

Job ID: 56590445

Job Description

HIRING IMMEDIATELY: BILINGUAL CUSTOMER SERVICE REPRESENTATIVE IN STAFFORD, TX
Accurate Personnel is hiring immediately for a Bilingual Customer Service Representative to join our team in Stafford, Texas. This individual will be responsible for receiving, processing and responding to customer orders. You will be responsible for the timely and accurate delivery of purchase orders. The ideal candidate will possess attention to detail and the ability to prioritize and work closely with others. Apply online and kickstart your career today!

Pay, Schedule, and Location
  • $19/hour 
  • Excellent benefits package, including medical, dental, and vision
  • Monday-Friday 9:00am-5:10PM
  • Located in Stafford, Texas

Duties and Responsibilities
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily
  • Review purchase orders for accuracy
  • Effectively perform data entry and verification of customer orders/ assist customers with order placement, tracking, and updates on delivery status
  • Responds to customer inquiries via phone, email, and chat promptly and professionally
  • Handle and resolve customer complaints, ensuring a high level of customer satisfaction
  • Coordinate with the sales and logistics team to ensure timely and accurate order fulfillment
  • Process returns, exchanges, and refunds following company policies and procedures.
  • Escalate complex or unresolved issues to the appropriate departments for further resolution
  • Proactively identify and communicate potential product quality or service-related issues to management.
  • Identify opportunities to upsell or cross-sell products to customers when appropriate.
  • Support customers with technical inquiries, such as installation guidelines and maintenance tips

Requirements and Qualifications
  • Attention to detail
  • Ability to prioritize tasks
  • Ability to work closely with others
  • Bilingual in English and Spanish is a must

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(Salary range based on experience)
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ABOUT ACCURATE PERSONNEL
Do you need your next job fast? Accurate Personnel is here to help! As an industry-leading full-service staffing agency, we have all the tools you need to start earning that next paycheck soon. Send us your application and our team will instantly get to work on finding you the right placement to fit your needs. Accurate Personnel has provided temporary job services and direct hire searches for 45 years. Our expertise has allowed us to grow from a regional Chicagoland office into a nationwide search firm that services over 500 clients while never losing sight of personalized service. Let Accurate work for you. Apply with us today!
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Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

(HTOPB)

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