Customer Service Representative - (GHB)
Carol Stream, Illinois
$21.00 - $24.00/hour
Office & Professional
Job ID: 56594483
Job Description
HIRING IMMEDIATELY: CUSTOMER SERVICE REPRESENTATIVE IN CAROL STREAM, IL
Accurate Personnel is hiring immediately for a Customer Service Representative to join our team in Carol Stream, Illinois. This individual will be responsible for keeping the customer base and internal team members up to date on every aspect of a print program. The ideal candidate will possess experience with basic CRM systems, ability to think quickly and solve problems, and much more listed below. Apply online and kickstart your career today!
Pay, Schedule, and Location
- Starting at $21-$24/hour
- Excellent benefits package, including medical, dental, and vision
- Full time schedule
- Located in Carol Stream, Illinois
Duties and Responsibilities
- Providing outstanding customer service through both oral and written communications.
- Maintain existing customer relationships and work to create new customer relationships.
- Prepare and process quotes, orders, and sample requests.
- Communicate fully with internal and external customers and follow-up promptly with quotes, requests, orders, and other tasks.
- Work with all stakeholders, such as sales representatives, administrative staff, production staff, suppliers, and customers on orders and projects, including pricing, technical specifications, and meeting deadlines.
- When appropriate, advise customers on best strategies to achieve their desired outcomes.
- Other duties as assigned.
- Additional Responsibilities
- Learn and be able to communicate with internal and external customers about graphic communication, including but not limited to design principles, printing processes, paper options, and postal specifications.
Requirements and Qualifications
- Communicates well with the public in a professional manner
- Self-starter who can work independently
- Outgoing
- Experience in the Graphic Communications/Printing industry a plus (Not a requirement, but a plus!)
- Customer Service experience preferred
- Basic sales mindset preferred with experiences on selling program enhancements and / or secondary services
- Adept with using a computer and experience in the Microsoft Office suite of software, including Excel
- Experience with basic CRM systems preferred
- Ability to think quickly and solve problems
- Attention to detail is a must
- Relationship focus approach both internally and externally
- An open mindset to professional learning and coaching
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(Salary range based on experience)
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ABOUT ACCURATE PERSONNEL
Do you need your next job fast? Accurate Personnel is here to help! As an industry-leading full-service staffing agency, we have all the tools you need to start earning that next paycheck soon. Send us your application and our team will instantly get to work on finding you the right placement to fit your needs. Accurate Personnel has provided temporary job services and direct hire searches for 45 years. Our expertise has allowed us to grow from a regional Chicagoland office into a nationwide search firm that services over 500 clients while never losing sight of personalized service. Let Accurate work for you. Apply with us today!
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Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
(GHB)
Job ID: 56594483
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