Ruther Glen, Virginia
$57,500.00/year
Industrial & Manufacturing
Job ID: 57650474
Job Description
- Starting at $57,500/year
- Excellent benefits package, including medical, dental, and vision
- Full time schedule
- Located in Ruther Glen, Virginia
- The On-Site Manager provides transportation guidance for their location managing workflow/task execution and the integration of all functions to the site.
- Implements and ensures compliance to these procedures WCD Logistics Standard Operating
- Procedures (SOP). Ensures all employees are trained and adhere to these policies or report any non-conformances for correction.
- Upon load quote request from customer (Trader Joe’s) Manager will ensure proper process of request through the system, ensure rates are accurate, responses are done on a timely manner, professionally and expeditiously.
- Ensures Dispatch Agents are properly trained in the carrier selection for optimal efficiency, proper carrier communication and ensuring customer satisfaction.
- Provides timely communication to customers on all aspects of shipment status, Point of contact for carriers, and proactively follows up regularly to build relationships and to grow a registry of carrier companies who can provide broker truckload shipments at desirable rates.
- Ensures all documentation and reports are processed in a timely manner and accurately
- Documentation of comments, communication and follow-up via the telephone to ensure the carrier performance meets the customer expectations.
- Negotiate terms and rates for shippers and carriers required to move cargo in the absence of carrier contracts or system.
- Monitors and records carrier performance and failures. Will work closely with Logistics Manager to continually improve processes, carrier selection and services.
- Must be able to exercise discretion and good judgment, with an ability to understand the effect of decisions overall in the company.
- Troubleshoot issues that may arise during shipment.
- Will evaluate and measure employee performance and help develop their skills.
- Will provide optimum customer service and lead by example in all aspects of Manager/Supervisors job responsibilities
- Will create a positive environment for employees and co-workers and help maintain morale.
- Will participate in meetings and will be expected to work weekends, holidays, long hours when needed.
- Step in when necessary in the absence of key individuals in the department to keep operations running.
- On call 24/7 for emergencies, staffing concerns, etc.
- Performs other duties as assigned
- Ability to work graveyard hours, weekends, holidays and OT- flexibility of schedule is a must
- Demonstrated leadership abilities, with experience in coaching, counseling and conflict resolution.
- Exceptional organizational and time management skills.
- Ability to manage stress in self and others within a fast-paced environment, adapting readily to change.
- Requires proficiency in Word, Excel, Outlook, and related applications.
- Have (TMS) Transportation Management Systems software knowledge related to load processing, quote request, shipment tracking, etc.
- Preferred experience with TruckMate, PC Miler, Fleetmatics, RoadNet.
- Must have strong analytical skills, including the ability to extract, compile and analyze data.
- Must be able to interact with all levels of upper management and have excellent written and verbal communication skills, bilingual is a plus. Must be able to manage and lead a diverse workforce.
- Degree in related field or must have 5+ years of equivalent experience in transportation or logistics, which includes customer processing, route delivery procedures and basic security and operational procedures, transportation, logistics, Brokerage and or 3PL environments
- Must have 2+ years’ experience in a manager/supervisor or lead position in Traffic or related field
- Understanding of DOT rules and regulations, vehicle weight capacity and load spec’s, etc.
- Must be able to lift up to 30 pounds at a time.
- Must be able to work standing up or sitting down for long periods of time.
- Must be able to traverse and access all areas of a warehouse environment.
- Must be able to work in a Distribution Center environment with a variation of temperatures.
Job ID: 57650474
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