Elk Grove Village, Illinois
$19.50 - $20.00/hour
Industrial & Manufacturing
Job ID: 58145963
Job Description
- Starting at $19.50/hour
- Monday - Sunday
- Excellent benefits package, including medical, dental, and vision
- Located in Elk Grove Village, Illinois
- Transportation Scheduling: Coordinate daily local, regional, and national pickups and deliveries for international air and ocean shipments. Manage dock door appointments for incoming carriers.
- Carrier Communication: Act as the primary point of contact for local trucking companies, airline Container Freight Stations (CFS), and owner-operators. Provide drivers with accurate routing, load details, and facility protocols.
- Documentation Management: Generate, review, and process critical shipping documentation, including Delivery Orders (DOs), Bills of Lading (BOLs), Air Waybills (AWBs), and packing slips to ensure compliance with international shipping regulations.
- Data Entry & Tracking: Update freight milestones in real-time using our freight management systems (such as CargoWise or similar ERPs). Monitor shipments to ensure on-time delivery and immediately escalate transit delays.
- Customer Support: Communicate effectively with internal import/export agents and external clients regarding shipment status, pickup coordination, and estimated arrival times.
- Troubleshooting: Resolve carrier-related issues, missing documentation, or driver delays swiftly to prevent bottlenecking on the warehouse dock.
- 1 to 3 years of experience in dispatch, logistics coordination, or transportation management. A background specifically in international freight forwarding or airport cargo operations is highly preferred.
- Strong proficiency in Microsoft Office (Excel, Outlook, Word) and experience utilizing warehouse management or freight tracking systems.
- Exceptional verbal and written communication skills to handle high-volume email and phone traffic with carriers and clients.
- High attention to detail, strong geographic knowledge of the Chicagoland/O'Hare area, and the ability to multitask effectively in a high-pressure, deadline-driven environment
- Must be able to pass a standard background check and TSA screening
Job ID: 58145963
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