Surrey,
$110,000.00 - $135,000.00/year
Industrial & Manufacturing
Job ID: 63142221
Job Description
- Provide overall leadership and direction for daily distribution center operations, including receiving, inventory management, order fulfillment, shipping, and transportation coordination.
- Develop and lead supervisors and operational teams to achieve productivity, quality, safety, and service objectives.
- Manage labor planning, staffing levels, and operational resources to support customer requirements and business goals.
- Monitor and analyze key performance indicators (KPIs) to drive continuous improvement and operational efficiency.
- Ensure inventory accuracy through effective inventory control processes, cycle counting programs, and operational audits.
- Foster a culture of accountability, employee engagement, and professional development throughout the facility.
- Partner with customers and internal stakeholders to ensure service expectations and operational commitments are consistently achieved.
- Lead investigations and resolution of operational issues, customer concerns, and service-related challenges.
- Drive continuous improvement initiatives focused on productivity, quality, cost control, and process optimization.
- Ensure compliance with all company policies, OSHA regulations, safety standards, and operational procedures.
- Oversee facility performance, budget adherence, labor utilization, and operational expenses.
- Participate in strategic planning, forecasting, and business review activities.
- Bachelor's degree preferred; equivalent combination of education and relevant experience will be considered.
- 5+ years of leadership experience within distribution, warehousing, logistics, supply chain, or fulfillment operations.
- Demonstrated success managing supervisors, managers, and large hourly workforces.
- Strong understanding of warehouse management systems (WMS), inventory control, and distribution operations.
- Experience managing operational KPIs, labor productivity, and customer service performance metrics.
- Proven ability to lead through change and drive continuous improvement initiatives.
- Excellent communication, coaching, and team development skills.
- Strong analytical, problem-solving, and decision-making abilities.
- Proficiency with Microsoft Office applications and operational reporting tools.
- Multi-client, third-party logistics (3PL), e-commerce, retail, or consumer goods distribution experience.
- Experience managing high-volume distribution facilities.
- Lean, Six Sigma, or Continuous Improvement experience.
- Experience supporting customer-facing operations and service-level agreements (SLAs).
- Ability to regularly walk throughout a warehouse environment.
- Ability to occasionally lift up to 25 pounds.
- Ability to work in varying warehouse conditions and operational environments.
Job ID: 63142221
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