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Customer Service / Order Processing - (WD)

Descripción del trabajo

HIRING IMMEDIATELY: CUSTOMER SERVICE / ORDER PROCESSING IN ITASCA, IL

Accurate Personnel is hiring immediately for a Customer Service / Order Processing to join our client in Itasca, IL. This individual will be responsible for providing outstanding customer service by addressing customer inquiries and resolving issues in a timely and professional manner, as well as processing orders, returns, and exchanges accurately and efficiently. The ideal candidate will possess excellent communication skills (both verbal and written), with a strong attention to detail to fit within a deadline driven environment. Apply online and kick-start your career today!

Pay, Schedule, and Location

  • Starting at $20/hour, paid weekly

  • Excellent benefits package: Medical, Dental, and Vision

  • 1st shift: 8 am to 4:30 pm, Monday through Friday

  • Located in Itasca, IL

Duties and Responsibilities

  • Provide outstanding customer service by addressing customer inquiries and resolving issues in a timely and professional manner

  • Process orders, returns, and exchanges accurately and efficiently

  • Communicate with customers via phone, email, and in-person to provide support and information

  • Maintain and update customer records in the company’s database

  • Collaborate with internal departments to ensure customer satisfaction and smooth operations

  • Handle customer complaints with patience and tact, escalating issues when necessary

  • Assist with other administrative tasks as needed to support the customer service team

Requirements and Qualifications

  • Needs to be detail oriented and work well in a fast paced, deadline driven environment.

  • Excellent communication skills, both verbal and written.

  • Ability to multi-task, good time management skills, with the ability to prioritize deadlines and orders and check product inventory.

  • Experience dealing with inbound customer inquiries with a confident disposition.

  • Familiar with Microsoft 365 and Excel.

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(Salary range based on experience)

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ABOUT ACCURATE PERSONNEL

Do you need your next job fast? Accurate Personnel is here to help! As an industry-leading full-service staffing agency, we have all the tools you need to start earning that next paycheck soon. Send us your application and our team will instantly get to work on finding you the right placement to fit your needs. Accurate Personnel has provided temporary job services and direct hire searches for 45 years. Our expertise has allowed us to grow from a regional Chicagoland office into a nationwide search firm that services over 500 clients while never losing sight of personalized service. Let Accurate work for you. Apply with us today!

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Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.