HIRING IMMEDIATELY: BILINGUAL CUSTOMER SERVICE SUPERVISOR IN PLANT CITY, FL
Accurate Personnel is hiring immediately for a Bilingual Customer Service Supervisor to join our client in Plant City, FL. This individual will be responsible for leading a bilingual team, ensuring excellent customer service, monitoring performance, managing resources and customer interactions, maintaining operational accuracy, and driving continuous improvement. The ideal candidate will possess strong leadership skills to manage a bilingual team, ensure exceptional customer service, monitor and improve performance metrics, efficiently allocate resources, and drive continuous operational improvements. Apply online and kick-start your career today!
Pay, Schedule, and Location
Starting at $60,000/annual, paid weekly
Excellent benefits package: Medical, Dental, and Vision
1st shift schedule: 7:50 am to 5 pm, Monday through Friday
Located in Plant City, FL
Duties and Responsibilities
Staff Management:
Develops, motivates, and coaches staff on procedures, teamwork, and customer service.
Performance Monitoring:
Monitors metrics, provides feedback, and ensures accurate billing and invoicing.
Resource Allocation:
Allocates resources to meet demands and trains staff in sales techniques.
Operational Duties:
Maintains records, handles transactions, and ensures daily closing accuracy.
Continuous Improvement:
Conducts team meetings, stays updated on job knowledge, and liaises between staff and other departments.
Requirements and Qualifications
Bilingual Communication:
Must be proficient in English and Spanish for effective communication.
Staff Management:Develops, motivates, and coaches staff, emphasizing excellence, decision-making, and supervision.
Performance and Resource Management:
Monitors metrics, allocates resources, and ensures accurate billing and invoicing.
Customer Interaction:Manages various customer types, trains staff in sales techniques, and maintains strong customer relationships.
Continuous Improvement:Conducts team meetings, stays updated on job knowledge, and liaises with other departments.
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(Salary range based on experience)
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ABOUT ACCURATE PERSONNEL
Do you need your next job fast? Accurate Personnel is here to help! As an industry-leading full-service staffing agency, we have all the tools you need to start earning that next paycheck soon. Send us your application and our team will instantly get to work on finding you the right placement to fit your needs. Accurate Personnel has provided temporary job services and direct hire searches for 45 years. Our expertise has allowed us to grow from a regional Chicagoland office into a nationwide search firm that services over 500 clients while never losing sight of personalized service. Let Accurate work for you. Apply with us today!
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Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.