HIRING IMMEDIATELY: BILINGUAL CUSTOMER SERVICE REPRESENTATIVE IN HOUSTON, TX
Accurate Personnel is seeking dedicated, professional, and bilingual Customer Service Representatives to join our team in various call centers throughout Houston, Texas. As a customer service representative, you will play a crucial role in providing exceptional service to our clients and customers. If you are passionate about helping others, have strong communication skills, and thrive in a fast-paced environment, we want to hear from you!
Pay, Schedule, and Location
- Starting at $16 to $18/hour, paid weekly
- Excellent benefits package: Medical, Dental, and Vision
- Monday through Friday, 8 am to 5 pm
- Located in Houston, TX
Duties and Responsibilities
- Handle inbound and outbound calls with professionalism and courtesy.
- Provide timely and accurate responses to customer inquiries.
- Effectively manage customer issues and concerns while ensuring a positive experience.
- Use dual monitors to navigate customer accounts and troubleshoot issues.
- Maintain accurate records of customer interactions and transactions.
- Adhere to company metrics and performance standards, consistently meeting service level goals and customer satisfaction targets.
- Collaborate with other team members and departments to resolve customer problems.
Requirements and Qualifications
- Bilingual in English and Spanish (verbal and written).
- Previous experience in a customer service role is preferred.
- Strong communication skills and the ability to multi-task effectively.
- Ability to work in a fast-paced, dynamic environment.
- Comfortable working with dual monitors and using multiple systems simultaneously.
- Reliable and punctual, with the ability to adhere to assigned schedules.
- Strong attention to detail and the ability to meet performance metrics.
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(Salary range based on experience)
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ABOUT ACCURATE PERSONNEL
Do you need your next job fast? Accurate Personnel is here to help! As an industry-leading full-service staffing agency, we have all the tools you need to start earning that next paycheck soon. Send us your application and our team will instantly get to work on finding you the right placement to fit your needs. Accurate Personnel has provided temporary job services and direct hire searches for 45 years. Our expertise has allowed us to grow from a regional Chicagoland office into a nationwide search firm that services over 500 clients while never losing sight of personalized service. Let Accurate work for you. Apply with us today!
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Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.